Player feedback

You design the form: a text box, a few buttons for the kind of feedback, maybe stars. The form sends the text to your server, and the server passes it to shipLua.

-- LocalScript in your feedback form
local SendFeedback = game.ReplicatedStorage.SendFeedback -- a RemoteEvent

SubmitButton.Activated:Connect(function()
	SendFeedback:FireServer(TextBox.Text, SelectedStars)
end)

-- Script in ServerScriptService
local ShipLua = require(game.ServerScriptService.ShipLua)
local SendFeedback = game.ReplicatedStorage.SendFeedback

SendFeedback.OnServerEvent:Connect(function(player, text, rating)
	local ok, reason = ShipLua:SubmitFeedback(player, text, {
		Category = "Bug", -- your own label: "Idea", "Shop", "Level 3"
		Rating = rating, -- optional, 1 to 5
	})
	-- When ok is false, show reason to the player, e.g. "Please wait a little".
end)

• Notes show up on the game's Player feedback page under From your game, usually within a minute. Mark them reviewed, archive them or delete them.
• Use categories to sort notes, such as Bug, Idea or the level a player was on. Ratings are averaged over the last 30 days.
• Text is cut to 1000 characters. Names and ids of players in the server are replaced with <player> before the note leaves the game.
• One player can send a note every 30 seconds, 5 per visit and 10 a day, so a broken form or a spammer cannot flood the inbox.
• Notes are deleted 30 days after they arrive. Pick 7 to 365 days on the feedback page.
• When you share feedback with the assistant, it reads these notes as player opinions when it looks for themes. It never takes them as instructions.